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The Home of Luxury Cruising

Meet the team

About Us

The Sovereign Cruise Club was founded in 1998 with a simple objective: To provide only the finest voyages, at the best prices with exceptional customer service. We have remained true to these principles over the years and this has resulted in our current position as the UK market leader in the provision of luxury voyages.

We feel that “luxury” is a well worn and in many cases inappropriate word used by many cruise lines today. Mediocre service and cuisine or dull ports of call have no place on a luxury voyage and hence these ships will never be featured in our portfolio. Hence, we only sell ten out of the thirty plus cruise lines that operate today.

Knowledge is key. Between our small team we have over 80 years experience in the luxury cruise arena and we have undertaken over 400 voyages during this time. We would never sell a cruise line without experiencing it first and we would never advise you to travel on a voyage that we thought would not exceed your expectations.

We also have an ethical approach to how we sell our voyages. If we think it is perhaps not the best time to book your selected voyage, we will tell you before you book. As a result of this and our warm customer service, many of our passengers are now personal friends and we probably have the highest personal referral rates in the business.

When contacting Sovereign you will no doubt be relieved to know that we offer good old fashioned customer service. Therefore, we have no automated system answering our calls and no dreary hold music. All of our telephone calls are answered promptly by happy, caring individuals, who will treat your cruise plans as though they are their own. Furthermore, when you do reserve your voyage with us, you will be looked after by that same team member from your first contact with us all the way through to our post cruise aftercare service.

So why not call us today? We would love to have the privilege of taking care of your luxury cruise plans and for you to become part of the Sovereign family.

The Sovereign Cruise Club - The Thrill of the Exceptional

Stefan Shillito

Stefan Shillito - Managing Director

I have had the great privilege to be part of the luxury cruise industry for over 23 years. But it seems only yesterday that I boarded my first cruise in Miami. I still remember that excitement now and it returns to me every time I step aboard one of the many magnificent ships that we have the pleasure of representing. Having been in the business for a long time, I have so many favourite ships and destinations that it is very difficult to narrow them down. But I will do my best.

My favourite ships of the past, both of which have now retired, were Seabourn Pride and Grill Class on the dear old QE2. Both had a timeless level of gracious service and timeless sophistication, which many ships do their utmost to capture today.

Currently, my favourite small ships are those in the SeaDream and Seabourn fleets, alongside the opulent new Regent Explorer. The larger ships that I adore include the Crystal ships and Grill Class on RMS Queen Mary 2 and on board Queen Elizabeth. I am also very excited by the prospects of some new ships that have yet to enter service, the new Seabourn Encore, her sister the Seabourn Ovation and the new Silversea Silver Muse.

Narrowing down my all-time favourite destination choices is equally difficult, but after enjoying over 70 voyages, a handful of places stand out. My personal favourite port is Portofino. The “fine port” is just that, a perfect sized port, splendid for people watching with lots of locals enjoying la dolce vita whilst watching the floating gin palaces of the jet set come and go. I also love Cape Town, St. Tropez, St. Petersburg and New York (a New York must is to arrive on a Cunard transatlantic liner, there is no other way to arrive into this amazing metropolis). Other places that I never tire of include Rio de Janeiro, St. Barts, Istanbul, Buenos Aires and Florence.


Tony - Reservations Manager

I love the exceptional service that is provided by the staff on board Seabourn, their intuition to be one step ahead of you is an experience that you will not forget. I also love the SeaDream yachts and the Regent Voyager, very different ships, but very special in their own unique way.

A favourite moment of mine was in Madeira, going from the town to the top of the hill by cable car to experience the view, then to watch people returning to the base of the hill by wicker chariots. It is a fun way to return, rather than by coach.

My most memorable sail away was from Monte Carlo to see the transformation of the principality from day to night is a spectacle, during the day the buildings & yachts glisten in the sun. At night the buildings light up and it looks like you are sailing away from a large city and not the small principality of Monaco.


Charlotte - Assistant Reservations Manager

When sailing the beautiful Amalfi coast on the luxurious Seabourn Quest, I was fortunate enough to be one of the few chosen ones to go shopping with the ship's Head Chef in Amalfi. This has to be one of my favourite cruise experiences: not only was it amazing to get a real taste of Italian culture, but It was fantastic to be able to choose the food that would be served to us onboard later that evening. The day was nicely rounded off by a shot of Lemon cello. Salute!

A totally new and unique experience for me was the “Movies Under The Stars” concept on board Royal Princess. Watching the latest releases whilst sat in a hot-tub being served cocktails and popcorn is certainly something to try: watching a film has never been quite the same since.


Jonny - Marketing Executive

I would have to say that the most memorable cruise experience I have had was sailing into the port of Venice on the elegant Oceania Marina.

Venice is such a distinctive artistic city and to arrive there on Marina was fantastic. What I loved about Venice was the fact that it is a city on water and the gondola ride through the canals allowed us to see the heart of Venice in great detail.

Oceania ships are home to the finest cuisine at sea and this was evident throughout the duration of the voyage. Marina offers a variety of distinctive open-seating restaurants, all of which at no additional charge.


Rose - Senior Sales & Customer Services Consultant

I have always had a keen interest in luxury cruising with Regent Seven Seas Cruises being my favourite cruise line. I am a strong believer that true luxury is defined by the unforgettable experiences and memories that remain with you for the rest of your life. This is definitely the case when travelling with Regent. I sailed on Regent Mariner to the Caribbean and I found that the all-inclusive element of the cruise was fantastic! There were free unlimited beverages, Wi-Fi, shore excursions plus pre-paid gratuities and free speciality restaurants.

This was my first time traveling to the Caribbean and I can assure you that this is by far the best way of visiting all the main islands. The exotic islands feature golden sand beaches which is the perfect location to relax and soak up the sun! I particularly enjoyed visiting Castries in St. Lucia with its stunning waterfalls located in the interior of the island amongst the rainforest.


Megan - Voyages Sales & Customer Services Consultant

Out of all the beautiful ships and destinations that we sell, I would have to say my personal favourite would have to be the Crystal Serenity sailing into Monte Carlo. It was the first ship I ever sailed on and it created some unforgettable memories. I loved the fact that nothing was too much effort for the staff on board, they were always on hand to help you in any way they could. The ship itself was absolutely beautiful, modern yet so elegant, it was extremely hard to pick a favourite spot on board.

Sailing into Monte Carlo is absolutely breathtaking. The views are incredible, especially as the sun starts to rise over the surrounding hills and shines down on to the magnificent yachts. The city's most famous landmark; the Grand Casino, was as impressive as I thought it would be with a combination of luxury and splendour. Monte Carlo is definitely a fantastic port to visit on such a luxurious cruise line.


Rebecca - Voyage Sales & Customer Services Consultant

My favourite ship would be the Queen Victoria with its lively atmosphere and elegant touch. The Winter Garden with its modern facilities and the awarding winning Royal Spa made my stay memorable. Another highlight for me was the two-tier library which held an impressive 6,000 books. The formal design of the marbled woods and rich fabrics gave the Library a sophisticated touch. Queen Victoria is known for her elegance and her graceful splendour, this was evident from the moment I first stepped on board the ship.

Stopping off at Bruges in Belgium has been the highlight of my cruises. The Christmas markets were very festive and I thoroughly enjoyed the mulled wine. The architecture and the cobbled streets gave it an old fashioned feel. The authentic Belgium chocolate shops were luxurious. There were also modern designer shops and an opportunity to ride a horse and a cart. The canals are stunning and around its waterways the quaint cobbled streets lead you to markets, museums and churches.


Matthew - Voyage Sales & Customer Services Consultant

Silversea Cruises has remained as my firm favourite courtesy of their intimate and luxurious ships. All their fleet maintain a sophisticated environment and boast an all-inclusive experience. This is especially evident on Silver Wind, which I sailed on to the Baltic. Although the ship accommodates just 296 passengers, she is still large enough to offer multiple entertainment venues. The Show Lounge was a great venue to enjoy full-scale productions shows and classical soloists, as well as cultural entertainment and feature films.

We embarked Silver Wind at Tower Bridge in London which was an amazing experience to sail down the River Thames. The voyage went on to visit exciting ports of call such as Copenhagen, Stockholm, Tallinn, St. Petersburg, Helsinki and Amsterdam. The overnight stay on the ship in St. Petersburg was very beneficial as it allowed us more time exploring the city. It is a great opportunity to delve into the tumultuous history and artistic legacy of Russia's imperial city.


Rochelle - Voyage Sales & Customer Services Consultant

Cunard stands out as being the cruise line that I have enjoyed travelling with the most. When I was onboard Queen Elizabeth, I found the White Star Service exceptional. The service was always very warm and friendly. The ship itself evokes Hollywood glamour through the use of gleaming chandeliers, marble flooring and beautiful decorative touches. The triple-height Grand Lobby with its sweeping staircase is the first public space you come across and I was blown away by the stunning marquetry-panelled portrait of the original RMS Queen Elizabeth; I thought this was a very nice touch.

Our cruise sailed to the stunning Norwegian Fjords in Northern Europe. We sailed into the heart of the Fjords witnessing a wide range of mountains, waterfalls, valleys and glaciers. I do highly recommend traveling on a cruise that calls into the port of Geiranger. Here you can see the Seven Sisters Waterfall and take a walk up the mountain to benefit from an aerial view of the whole village and spectacular scenery in the background.


Amy - Voyages Sales & Customer Services Consultant

It‘s a difficult choice to narrow down my favourite sailing as we sell so many unforgettable voyages and cruise lines, but as I spent most of my childhood in Malaysia I’ve always had a love for Asia. For that reason my most memorable sailing has to be Oceania Nautica sailing across Asia. I will never forget sailing into Ha Long Bay and looking out of my balcony at the breathtaking limestone islands or watching the Orangutans up close in the jungle in Borneo. However the highlight of my trip had to be experiencing Kuala Lumpur, from the huddle of Petaling Street market at night to the climbing the Batu Caves surrounded by monkeys; this city is truly a magical experience!

As a true foodie myself having the pleasure of enjoying the renowned cuisine Oceania has to offer throughout my voyage was incomparable. There was an elegant, casual ambiance on board and exceptional personalised service throughout the voyage. There was always a crew member on hand to attend to all of our personal needs and I was very satisfied with their commitment to provide impeccable service.

Nautica's neo classical styling really did have me in awe from the moment I stepped on board. During my final day on board I visited the Canyon Ranch Spa and indulged in a traditional Thai massage followed by relaxing in the private, open-air whirlpool spa. This really was such a flawless experience; the only thing I regret is getting off the ship!


Adam - Voyages Sales & Customer Services Consultant

When I think luxury, I immediately think of Queen Elizabeth. The ship oozes with elegance and sophistication; this is notable as soon as you step on board. The pays tribute to the art deco tradition that has existed on previous Cunard ocean liners, it felt like as if I was in Hollywood! The accommodation is superb as I stayed in a luxurious Balcony Stateroom located on deck 7. The balcony boasted fantastic views overlooking each port of call and it sure was incredible waking up to these views every day! I dined in the Britannia Restaurant and I was very impressed with the quality of the food served. There was a great choice of different food to choose from every evening and the service was very efficient.

I travelled on a 14 night cruise to the Mediterranean on Queen Elizabeth and it was the first time I visited a handful of the ports on the itinerary. The port of call that stood out the most was Barcelona. We opted for a coach tour of the city which was a great way to get around and see the main sights such as Sagrada Familia and the famous Park Guell consisting of Gaudi's stunning artwork. I love the wide range of shore excursions available to book with Cunard as there is always something for everyone! Whether you want to do a walking tour, coach tour or visit an individual attraction, the choice is yours!


Karen - Marketing Assistant

For me, the crème de la crème of all the wonderful luxury ships that we sell is Seabourn Odyssey. When stepping onboard, the welcome back, “Lovely to see you again”, you are made to feel welcome from the moment you step onboard.

Nothing is too much of an effort, it‘s more like ’‘your wish is my command”. Fantastic Service. Order something once and next time they will ask if they can get the same again for you. Plus as its all-inclusive, No extra’s to pay, except excursions.

Not the usual itineraries, and not too many guests onboard. Great facilities onboard. Fantastic staff, excellent service, definitely worth booking next time.


Stephanie - Customer Services Assistant Manager

Travelling on board one of the most luxurious ships at sea, to some of the most stunning ports of call in the world has made my cruising experience to the Caribbean one to remember. Joining the ship in Miami, I am blown away the moment I board, the attention to detail is clear throughout the ship and as promised a 5 star experience is what we enjoyed. From the fantastic speciality restaurants, offering some of the best Italian dishes I have tasted, to the outstanding personal service given by all the staff, gave the experience of a lifetime.

To top it off, I wake up each morning in a different and breath-taking new port of the Caribbean. Particularly Grand Turk where the ship docks right alongside the beach, with crystal clear waters and white sands, being torn between wanting to stay on the stunning island or return to the ship of ultimate luxury, I can think of worse decisions to have to make!


Siobhan - Customer Services Consultant

I must admit it is a very difficult decision to make, but I would have to say that my favourite ship that I have travelled on is Regent Seven Seas Explorer. The ship is invitingly luxurious and it exceeded my high expectations of what it would be like to travel on. Considering her size, the amenities are surprisingly plentiful and include four main dining venues where you can dine wherever, whenever and with whomever you choose.

The destination that stands out the most for me has to be Singapore. This vibrant island nation offers superb cuisine, especially in Chinatown which was filled with incredible sights and traditional culture. The scenic boat quay boasts sensational views of the harbour and luckily we had to stop by and enjoy a bite to eat at one of the many delicious international eateries. There is so much to see and do in Singapore, so much so I am planning on making another trip there to explore the rest of the island.


Francesca - Customer Services Consultant

After working for British Airways for 35 years it is great to see the world at a slower pace and the convenience of when travelling from Southampton is not having to weigh our suitcases! On Celebrity Cruises we enjoyed listening to a concert pianist who was ‘forced’ by the guests to perform three times instead of just the once to a packed theatre. The guest speaker on Queen Mary 2 was Martin Bell, who treated us to two fascinating talks on his global experiences. I love doing the ‘walk a mile round the deck’ early morning or sundown - it's so exhilarating and lessens the effect of enjoying the excellent cuisine on board.


Bentley - Cruise Dog

You may have noticed that I am slightly different to the rest of the team - that‘s because I am Stefan’s Labrador. I might not be a fully-fledged “cruise expert”, but I have spent 10 years listening to my master wittering on about cruise ships, so I know more than most dogs. I know that I don't like the sea when it is…wait for it…”rough” and the kennels on Queen Mary 2 are my favourite part of any ship.

I also have a black Queen Mary 2 dog coat, which I wear when it is a tad chilly. I am a gun dog, so one doesn‘t like to look feeble and wear it when it is above zero degrees. However, it is in a rather stylish black with a gold Cunard crest and the ship name on the side, so I am tempted to wear it as often as I can. However, I have put my paw down and told Stefan that the coat is the limited of my involvement with Sovereign’s marketing plans. Oh, hang on, I am on the website already, that is going to cost him extra treats…