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The Home of Luxury Cruising

Meet the team

About Us

The Sovereign Cruise Club was founded in 1998 with a simple objective: To provide only the finest voyages, at the best prices with exceptional customer service. We have remained true to these principles over the years and this has resulted in our current position as the UK market leader in the provision of luxury voyages.

We feel that “luxury” is a well worn and in many cases inappropriate word used by many cruise lines today. Mediocre service and cuisine or dull ports of call have no place on a luxury voyage and hence these ships will never be featured in our portfolio. Hence, we only sell ten out of the thirty plus cruise lines that operate today.

Knowledge is key. Between our small team we have over 80 years experience in the luxury cruise arena and we have undertaken over 400 voyages during this time. We would never sell a cruise line without experiencing it first and we would never advise you to travel on a voyage that we thought would not exceed your expectations.

We also have an ethical approach to how we sell our voyages. If we think it is perhaps not the best time to book your selected voyage, we will tell you before you book. As a result of this and our warm customer service, many of our passengers are now personal friends and we probably have the highest personal referral rates in the business.

When contacting Sovereign you will no doubt be relieved to know that we offer good old fashioned customer service. Therefore, we have no automated system answering our calls and no dreary hold music. All of our telephone calls are answered promptly by happy, caring individuals, who will treat your cruise plans as though they are their own. Furthermore, when you do reserve your voyage with us, you will be looked after by that same team member from your first contact with us all the way through to our post cruise aftercare service.

So why not call us today? We would love to have the privilege of taking care of your luxury cruise plans and for you to become part of the Sovereign family.

The Sovereign Cruise Club - The Thrill of the Exceptional

Stefan Shillito

Stefan Shillito - Managing Director

I have had the great privilege to be part of the luxury cruise industry for over 23 years. But it seems only yesterday that I boarded my first cruise in Miami. I still remember that excitement now and it returns to me every time I step aboard one of the many magnificent ships that we have the pleasure of representing. Having been in the business for a long time, I have so many favourite ships and destinations that it is very difficult to narrow them down. But I will do my best.

My favourite ships of the past, both of which have now retired, were Seabourn Pride and Grill Class on the dear old QE2. Both had a timeless level of gracious service and timeless sophistication, which many ships do their utmost to capture today.

Currently, my favourite small ships are those in the SeaDream and Seabourn fleets, alongside the opulent new Regent Explorer and the very stylish Silver Muse. The larger ships that I adore include the Crystal ships and Grill Class on RMS Queen Mary 2 and on board Queen Elizabeth. I am also very excited by the prospects of some new ships that have yet to enter service, including the Seabourn Ovation.

Narrowing down my all-time favourite destination choices is equally difficult, but after enjoying over 70 voyages, a handful of places stand out. My personal favourite port is Portofino. The “fine port” is just that, a perfect sized port, splendid for people watching with lots of locals enjoying la dolce vita whilst watching the floating gin palaces of the jet set come and go. I also love Cape Town, St. Tropez, St. Petersburg and New York (a New York must is to arrive on a Cunard transatlantic liner, there is no other way to arrive into this amazing metropolis). Other places that I never tire of include Rio de Janeiro, St. Barts, Istanbul, Buenos Aires and Florence.

Tony

Tony - Reservations Manager

I love the exceptional service that is provided by the staff on board Seabourn, their intuition to be one step ahead of you is an experience that you will not forget. I also love the SeaDream yachts and the Regent Voyager, very different ships, but very special in their own unique way.

A favourite moment of mine was in Madeira, going from the town to the top of the hill by cable car to experience the view, then to watch people returning to the base of the hill by wicker chariots. It is a fun way to return, rather than by coach.

My most memorable sail away was from Monte Carlo to see the transformation of the principality from day to night is a spectacle, during the day the buildings & yachts glisten in the sun. At night the buildings light up and it looks like you are sailing away from a large city and not the small principality of Monaco.

Charlotte

Charlotte - Assistant Reservations Manager

When sailing the beautiful Amalfi coast on the luxurious Seabourn Quest, I was fortunate enough to be one of the few chosen ones to go shopping with the ship's Head Chef in Amalfi. This has to be one of my favourite cruise experiences: not only was it amazing to get a real taste of Italian culture, but It was fantastic to be able to choose the food that would be served to us onboard later that evening. The day was nicely rounded off by a shot of Lemon cello. Salute!

A totally new and unique experience for me was the “Movies Under The Stars” concept on board Royal Princess. Watching the latest releases whilst sat in a hot-tub being served cocktails and popcorn is certainly something to try: watching a film has never been quite the same since.

Jonny

Jonny - Marketing Executive

I would say that my favourite cruise ship that I have visited is Oceania Marina. You will find that Oceania ships are home to the finest cuisine at sea and this was evident throughout the duration of the voyage. Marina offers a variety of distinctive open-seating restaurants, all of which at no additional charge.

My favourite destination I have cruised to is the Caribbean.
I can assure you that cruising is by far the best way of visiting all the main islands. The exotic islands feature golden sand beaches which is the perfect location to relax and soak up the sun! I particularly enjoyed visiting Castries in St. Lucia with its stunning waterfalls located in the interior of the island amongst the rainforest.

Rose

Rose - Senior Sales & Customer Services Consultant

I have always had a keen interest in luxury cruising with Cunard being my favourite cruise line. I am a strong believer that true luxury is defined by the unforgettable experiences and memories that remain with you for the rest of your life. This is definitely the case when travelling with Cunard.

My favourite destination I have sailed to was Europe on the river cruise ship, Crystal Mozart. There is nothing more enchanting than sailing through Europe's majestic waterways surrounded by breathtaking landscapes. We visited destinations such as Vienna and Budapest. The overnight stays in these ports allowed us a rare opportunity to fully explore what these fantastic cities have to offer.

Rebecca

Rebecca - Senior Sales & Customer Services Consultant

My favourite ship would be the Queen Victoria with its lively atmosphere and elegant touch. The Winter Garden with its modern facilities and the awarding winning Royal Spa made my stay memorable. Another highlight for me was the two-tier library which held an impressive 6,000 books. The formal design of the marbled woods and rich fabrics gave the Library a sophisticated touch. Queen Victoria is known for her elegance and her graceful splendour, this was evident from the moment I first stepped on board the ship.

Stopping off at Bruges in Belgium has been the highlight of my cruises. The Christmas markets were very festive and I thoroughly enjoyed the mulled wine. The architecture and the cobbled streets gave it an old fashioned feel. The authentic Belgium chocolate shops were luxurious. There were also modern designer shops and an opportunity to ride a horse and a cart. The canals are stunning and around its waterways the quaint cobbled streets lead you to markets, museums and churches.

Megan

Megan - Voyages Sales & Customer Services Consultant

Out of all the beautiful ships and destinations that we sell, I would have to say my personal favourite would have to be the Crystal Serenity sailing into Monte Carlo. It was the first ship I ever sailed on and it created some unforgettable memories. I loved the fact that nothing was too much effort for the staff on board, they were always on hand to help you in any way they could. The ship itself was absolutely beautiful, modern yet so elegant, it was extremely hard to pick a favourite spot on board.

Sailing into Monte Carlo is absolutely breathtaking. The views are incredible, especially as the sun starts to rise over the surrounding hills and shines down on to the magnificent yachts. The city's most famous landmark; the Grand Casino, was as impressive as I thought it would be with a combination of luxury and splendour. Monte Carlo is definitely a fantastic port to visit on such a luxurious cruise line.

Matthew

Matthew - Voyage Sales & Customer Services Consultant

Holland America has remained as my firm favourite courtesy of their intimate and luxurious ships. All their fleet maintain a sophisticated environment and boast exceptional comfort and space. This is especially evident on ms Koningsdam, which I visited before it‘s maiden voyage when it was docked in Amsterdam. I was particularly impressed with The Dining Room, spanning 2 floors on the Promenade and Plaza decks. The restaurant was framed by breathtaking views of Amsterdam’s surroundings through it's large, clear glass windows.

My favourite destination is the Greek Islands. If you're looking for sandy beaches, warm weather and clear blue sea then look no further. History is present everywhere you look, whether its Athens, Mykonos or any other Greek Islands. The picturesque villages in these islands consist of dazzling white alleyways allowing you to discover hidden boutiques and cafes.

Rochelle

Rochelle - Voyage Sales & Customer Services Consultant

Silversea stands out as being the cruise line that I have enjoyed visiting the most. When I was onboard Silver Wind, I found that with fewer guests there is more space and a highly personalised service. With only 296 passengers, Silver Wind is one of the most intimate ships afloat yet it is still large enough to offer multiple entertainment venues, plenty of room on deck and a spacious spa.

A cruise destination I have always loved is the Caribbean. It is home to some of the most exotic islands in the world and has a unique blend of cultures, food and music that make this such an iconic destination to visit. My favourite island is definitely Barbados with it's white sand beaches and vibrant atmosphere. It is definitely worth visiting the botanic gardens and 17th-century plantation houses whilst you are here.

Amy

Amy - Voyage Sales & Customer Services Consultant

The Regent Voyager is without a doubt my favorite ship. This ship is effortlessly elegant and the exceptional personalised service I received whilst onboard was unrivalled by any other cruise I had sailed on previously. The crew members were so attentive and had such happy attitudes that it made my experience onboard that much more special.

Dining on this ship is a true culinary experience with specialty venues such as Prime 7 Steakhouse where I indulged in lobster and succulent fillet steak in Chartreuse which is French cuisine at its finest- the Morello Cherry Duck and Sous Vide Beef Ribs are a must try! The service in each of these venues was flawless and this was also reflected in the main Dining Venue - Compass Rose, which had such a great variety on the main menu and an ever-changing tasting menu making it a different culinary adventure each evening.

It's a difficult choice to narrow down my favorite destination as I have been lucky enough to visit so many amazing places, Portofino was postcard perfect and cruising the Cinque Terre was truly magical. However the highlight of my trip had to be sailing into Monte Carlo at sunrise where I had champagne breakfast on my balcony whilst viewing the splendor of Monte Carlo harbor in the distance - this was definitely an experience I will never forget.

Adam

Adam - Voyage Sales & Customer Services Consultant

When I think luxury, I immediately think of Cunard and especially their flagship, RMS Queen Mary 2. The ship oozes with elegance and sophistication; this is notable as soon as you step on board. The pays tribute to the art deco tradition that has existed on previous Cunard ocean liners, it felt like as if I was in Hollywood! There is a superb choice of different food to choose from every evening whilst you are waited on with the most efficient service. I am very much looking forward to my upcoming trip on the newly remastered Queen Mary 2 this May.

A favourite destination of mine is Barcelona. We opted for a coach tour of the city which was a great way to get around and see the main sights such as Sagrada Familia and the famous Park Guell consisting of Gaudi's stunning artwork. I love the wide range of shore excursions available to book with Cunard as there is always something for everyone! Whether you want to do a walking tour, coach tour or visit an individual attraction, the choice is yours!

Georgina

Georgina - Voyage Sales & Customer Services Consultant

Since joining Sovereign, I have had the privilege of visiting a wide range of luxury cruise ships all of which vary in size. The cruise ship that stood out for me the most was the newest member of the Silversea fleet, Silver Muse.

The reason why Silver Muse is my favourite ship is because of how intimate and personal it is onboard. The ship only holds 596 guests which is perfect if you are a fan of highly personalised service as the staff-to-guest ratio is nearly one-to-one!

I love how contemporary and spacious the suites are onboard the Muse, all of which consist of a private veranda. I also had the chance to witness the gourmet excellence that is in store for you in the Main Restaurant. However if you like Italian food then the authentic La Terrazza restaurant is definitely worth trying too!

Karen

Karen - Marketing Assistant

For me, the crème de la crème of all the wonderful luxury ships that we sell is Seabourn Odyssey. When stepping onboard, the welcome back, “Lovely to see you again”, you are made to feel welcome from the moment you step onboard.

Nothing is too much of an effort, it‘s more like ’‘your wish is my command”. Fantastic Service. Order something once and next time they will ask if they can get the same again for you. Plus as its all-inclusive, No extra’s to pay, except excursions.

Not the usual itineraries, and not too many guests onboard. Great facilities onboard. Fantastic staff, excellent service, definitely worth booking next time.

Stephanie

Stephanie - Customer Service & Office Manager

Travelling on board one of the most luxurious ships at sea, to some of the most stunning ports of call in the world has made my cruising experience to the Caribbean one to remember. Joining the ship in Miami, I am blown away the moment I board, the attention to detail is clear throughout the ship and as promised a 5 star experience is what we enjoyed. From the fantastic speciality restaurants, offering some of the best Italian dishes I have tasted, to the outstanding personal service given by all the staff, gave the experience of a lifetime.

To top it off, I wake up each morning in a different and breath-taking new port of the Caribbean. Particularly Grand Turk where the ship docks right alongside the beach, with crystal clear waters and white sands, being torn between wanting to stay on the stunning island or return to the ship of ultimate luxury, I can think of worse decisions to have to make!

Siobhan

Siobhan - Customer Services Consultant

I must admit it is a very difficult decision to make, but I would have to say that my favourite ship that I have travelled on is Regent Seven Seas Explorer. The ship is invitingly luxurious and it exceeded my high expectations of what it would be like to travel on. Considering her size, the amenities are surprisingly plentiful and include four main dining venues where you can dine wherever, whenever and with whomever you choose.

The destination that stands out the most for me has to be Venice. This vibrant city offers superb cuisine, especially in restaurants located in the beautiful alleyways just off of St. Marks Square. Be sure to take a ride on the famous gondolas as this is the best way to see what the city has to offer. There is so much to see and do in Venice, so much so I am planning on making another trip there to explore the rest of the city.

Francesca

Francesca - Customer Services Consultant

After working for British Airways for 35 years it is great to see the world at a slower pace and the convenience of when travelling from Southampton is not having to weigh our suitcases! On Celebrity Cruises we enjoyed listening to a concert pianist who was ‘forced’ by the guests to perform three times instead of just the once to a packed theatre. The guest speaker on Queen Mary 2 was Martin Bell, who treated us to two fascinating talks on his global experiences. I love doing the ‘walk a mile round the deck’ early morning or sundown - it's so exhilarating and lessens the effect of enjoying the excellent cuisine on board.

Bentley

Bentley - Cruise Dog

You may have noticed that I am slightly different to the rest of the team - that‘s because I am Stefan’s Labrador. I might not be a fully-fledged “cruise expert”, but I have spent 10 years listening to my master wittering on about cruise ships, so I know more than most dogs. I know that I don't like the sea when it is…wait for it…”rough” and the kennels on Queen Mary 2 are my favourite part of any ship.


I also have a black Queen Mary 2 dog coat, which I wear when it is a tad chilly. I am a gun dog, so one doesn‘t like to look feeble and wear it when it is above zero degrees. However, it is in a rather stylish black with a gold Cunard crest and the ship name on the side, so I am tempted to wear it as often as I can. However, I have put my paw down and told Stefan that the coat is the limited of my involvement with Sovereign’s marketing plans. Oh, hang on, I am on the website already, that is going to cost him extra treats…