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The Home of Luxury Cruising

Meet the team

About Us

The Sovereign Cruise Club was founded in 1998 with a simple objective: To provide only the finest voyages, at the best prices with exceptional customer service. We have remained true to these principles over the years and this has resulted in our current position as the UK market leader in the provision of luxury voyages.

We feel that “luxury” is a well worn and in many cases inappropriate word used by many cruise lines today. Mediocre service and cuisine or dull ports of call have no place on a luxury voyage and hence these ships will never be featured in our portfolio. Hence, we only sell ten out of the thirty plus cruise lines that operate today.

Knowledge is key. Between our small team we have over 80 years experience in the luxury cruise arena and we have undertaken over 400 voyages during this time. We would never sell a cruise line without experiencing it first and we would never advise you to travel on a voyage that we thought would not exceed your expectations.

We also have an ethical approach to how we sell our voyages. If we think it is perhaps not the best time to book your selected voyage, we will tell you before you book. As a result of this and our warm customer service, many of our passengers are now personal friends and we probably have the highest personal referral rates in the business.

When contacting Sovereign you will no doubt be relieved to know that we offer good old fashioned customer service. Therefore, we have no automated system answering our calls and no dreary hold music. All of our telephone calls are answered promptly by happy, caring individuals, who will treat your cruise plans as though they are their own. Furthermore, when you do reserve your voyage with us, you will be looked after by that same team member from your first contact with us all the way through to our post cruise aftercare service.

So why not call us today? We would love to have the privilege of taking care of your luxury cruise plans and for you to become part of the Sovereign family.

The Sovereign Cruise Club - The Thrill of the Exceptional

Stefan Shillito

Stefan Shillito - Managing Director

I have had the great privilege to be part of the luxury cruise industry for over 26 years. But it seems only yesterday that I boarded my first cruise in Miami. I still remember that excitement now and it returns to me every time I step aboard one of the many magnificent ships that we have the pleasure of representing. Having been in the business for a long time, I have so many favourite ships and destinations that it is very difficult to narrow them down. But I will do my best.

My favourite ships of the past, both of which have now retired, were Seabourn Pride and Grill Class on the dear old QE2. Both had a timeless level of gracious service and timeless sophistication, which many ships do their utmost to capture today.

Currently, my favourite small ships are those in the SeaDream and Seabourn fleets, alongside the opulent new Regent Explorer and the very stylish Silver Muse. The larger ships that I adore include the Crystal ships and Grill Class on RMS Queen Mary 2 and on board the Queen Elizabeth. I am also very excited by the prospects of some new ships that we represent that have yet to enter service.

Narrowing down my all-time favourite destination choices is equally difficult, but after enjoying over 85 voyages, a handful of places stand out. My personal favourite port is Portofino. The “fine port” is just that, a perfect sized port, splendid for people watching with lots of locals enjoying la dolce vita whilst watching the floating gin palaces of the jet set come and go. I also love Cape Town, St. Tropez, St. Petersburg and New York (a New York must is to arrive on a Cunard transatlantic liner, there is no other way to arrive into this amazing metropolis). Other places that I never tire of include Rio de Janeiro, St. Barts, Istanbul, Buenos Aires and Florence.

Tony

Tony - Marketing & Operations Senior Manager

Following the impressive support for Silversea Marketing, Tony has been appointed as a Silversea Advocate by the cruise line themselves, this is a fantastic achievement.
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Since joining Sovereign in 2009, I have enjoyed many wonderful cruises to some wonderful destinations.

My favourite ships are the Regent Explorer and the Seabourn Quest. My favourite destinations are the Eastern Seaboard of the United States and the Western Mediterranean.

I think the overall quality and the service on Seabourn is second to none. It is far superior to that found in luxury hotels on land and sets the tone for a wonderful, indulgent holiday.

Charlotte

Charlotte - Reservations Manager

Since joining Sovereign, out of the many luxury cruises that I have enjoyed the most the ones that stand out are those on the Seabourn Quest, the Crystal Serenity and the Regent Explorer.

I think that the “Shopping with the Chef” experience on board Seabourn is the sort of luxury experience that our clients really enjoy. Being taken by the Head Chef on board to a local market on the Amalfi Coast and seeing how he selects the finest fresh fish and other local ingredients. Then being able to enjoy them on board that night for dinner on board is the icing on the cake!

What I love most about my job is the relationships that we have with our wonderful clients, many of whom have reserved their luxury cruises with us since the company was founded in 1998. They all have a lot of interesting stories to share and tales to tell of their exciting cruises to the far flung reaches of the earth.

Stephanie

Stephanie - Customer Services & Office Manager

Mt favourite ships include the Silver Shadow, the Crystal Serenity and Regent Explorer.

As for destinations, I love Grand Turk in the Caribbean where the ship docks right alongside the beach, with crystal clear waters and white sands, being torn between wanting to stay on the stunning island or return to a ship of ultimate luxury, I can think of worse decisions to have to make!

We are so fortunate at Sovereign to represent such amazing cruises and we are lucky to have such wonderful clients who are always looking for new places to explore.

Megan

Megan - Senior Voyages Sales & Customer Services Consultant

Out of all the beautiful ships that we sell, I would have to say my personal favourite would have to be the Crystal Serenity. It was the first ship I ever sailed on and it created some unforgettable memories. I loved the fact that nothing was too much effort for the staff on board, they were always on hand to help you in any way they could. The ship itself was absolutely beautiful, modern yet so elegant, it was extremely hard to pick a favourite spot on board. I also love the Silver Muse, the Regent Voyager and the Crystal Serenity.

Sailing into Monte Carlo is absolutely breathtaking. The views are incredible, especially as the sun starts to rise over the surrounding hills and shines down on to the magnificent yachts. The city's most famous landmark; the Grand Casino, was as impressive as I thought it would be with a combination of luxury and splendour. Monte Carlo is definitely a fantastic port to visit on such a luxurious cruise line.

Rebecca

Rebecca - Senior Sales & Customer Services Consultant

My favourite ships include the Silver Spirit, the Seabourn Odyssey and the Queen Victoria with its lively atmosphere and elegant touch.

I also love travelling on the RMS Queen Mary 2 across the Atlantic. It is quite incredible to think that the first Cunard Line ship, the Britannia, did this crossing in 1840 and Cunard is still operating on this route all these years later.

Of course the QM2 is a world away from the experience that Cunard's first Transatlantic passengers experienced and she is the last of the great Ocean Liners in service. There is something very special about the QM2 and the Transatlantic crossing, every one should do it at least once in their lifetime.

Please give me a call on 03331 22 4466 and I will gladly share my experiences with you.

Rose

Rose - Senior Sales & Customer Services Consultant

I have been fortunate to experience some unforgettable luxury cruises since joining Sovereign and I love the Seabourn Encore and the Queens Grill on RMS Queen Mary 2.

My favourite destination are the rivers of Europe and my favourite river ship is the Crystal Mozart. There is nothing more enchanting than sailing through Europe's majestic waterways surrounded by breathtaking landscapes. We visited destinations such as Vienna and Budapest. The overnight stays in these ports allowed us a rare opportunity to fully explore what these fantastic cities have to offer.

Matthew

Matthew - Senior Voyage Sales & Customer Services Consultant

Due to his impressive Silversea sales, Matthew has been appointed as a Silversea Advocate by the cruise line themselves. This is a fantastic accomplishment in which he has worked very hard to achieve.
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My favourite cruises include the Caribbean on Silver Whisper. the Norwegian Fjords on the Seabourn Quest and Grill class on RMS Queen Mary 2. I have been very fortunate to enjoy such great experiences since joining Sovereign.

My favourite destination is the Greek Islands. If you're looking for sandy beaches, warm weather and clear blue sea then look no further. History is present everywhere you look, whether its Athens, Mykonos or any other Greek Islands. The picturesque villages in these islands consist of dazzling white alleyways allowing you to discover hidden boutiques and cafes.

Adam

Adam - Voyage Sales & Customer Services Consultant

My favourite ships include the Seabourn Encore, the Crystal Serenity and Grill class on RMS Queen Mary 2.

On my recent cruise on board the Crystal Serenity I was extremely impressed by the opulent nature of the ship and the splendid service. The cuisine and service was very impressive and I cannot wait to share my experience of this incredible ship with both our new clients and my regular clients.

Victoria

Victoria - Voyage Sales & Customer Services Consultant

The luxury ship that stands out the most for me is Silversea's flagship, Silver Muse. The ship is boutique in size and it is perfect if you are looking for an intimate on board atmosphere. The personalised service is incredible, with every suite offering the services of a dedicated butler who will take care of every detail and make sure that all your needs are met. The Italian heritage of Silversea is evident on Silver Muse, with one of the signature restaurants being Dolce Vita which specialises in delicious Italian cuisine accompanied with flawless cocktails!

My favourite destination is Asia, particularly Indonesia. The Indonesian islands such as Bali, are topical paradises with some of the best beaches I have ever experienced. What I like about Silver Muse is that if you are ever to visit these islands or a similar group of small islands around the world, then the ship is small enough to access such unique ports of call. Silver Muse allows you to discover more by combining modern exploration with luxury travel.

Ben

Ben - Voyage Sales & Customer Services Consultant

It is difficult for me to choose my favourite ship, as we are so fortunate at Sovereign to represent the best cruise holiday experiences.

I am always impressed by our small ship luxury lines, such as Seabourn, Silversea and Regent Seven Seas Cruises and I love Crystal Cruises too.

My next goal is to try luxury expedition cruises, especially the Seabourn Venture and Crystal Endeavour.

Melissa

Melissa - Voyage Sales & Customer Services Consultant

I really enjoy travelling Grill class on Cunard, especially on the Queen Elizabeth. I love the Art Deco styling of the ships interior and the cuisine and service in the Grills restaurants is of a very high standard.

The formal nights and themed balls are good fun and all of the Cunard ships do a very wide range of itineraries around the globe. These include many round-trip cruises from Southampton and what could be more convenient than not having to fly to your cruise?

Hollie

Hollie - Voyages Sales & Customer Services Consultant

It is very hard to choose a favourite ship from all of the wonderful ships that we are so fortunate to represent.

For larger ship luxury, the Crystal ships and the Queens Grill class on Cunard are hard to beat. Both Crystal and Cunard are very different products, but that is where I can help you to choose which one is the best to ensure that you have the holiday of a lifetime.

As for small ship luxury, you are spoilt for choice from the private yacht experience of SeaDream I & II, catering for just 50 very fortunate couples up to the 700 passenger opulence of the Regent Explorer and Regent Splendour - again I am more than willing to assist you in choosing the right ship for you.

Karen

Karen - Marketing Assistant

For me, the crème de la crème of all the wonderful luxury ships that we sell is Seabourn Odyssey. When stepping onboard, the welcome back, “Lovely to see you again”, you are made to feel welcome from the moment you step onboard.

Nothing is too much of an effort, it‘s more like ’‘your wish is my command”. Fantastic Service. Order something once and next time they will ask if they can get the same again for you. Plus as its all-inclusive, No extra’s to pay, except excursions.

Not the usual itineraries, and not too many guests onboard. Great facilities onboard. Fantastic staff, excellent service, definitely worth booking next time.

Siobhan

Siobhan - Customer Services Consultant

I must admit it is a very difficult decision to make, but I would have to say that my favourite ship that I have travelled on is Regent Seven Seas Explorer. The ship is invitingly luxurious and it exceeded my high expectations of what it would be like to travel on. Considering her size, the amenities are surprisingly plentiful and include four main dining venues where you can dine wherever, whenever and with whomever you choose.

The destination that stands out the most for me has to be Venice. This vibrant city offers superb cuisine, especially in restaurants located in the beautiful alleyways just off of St. Marks Square. Be sure to take a ride on the famous gondolas as this is the best way to see what the city has to offer. There is so much to see and do in Venice, so much so I am planning on making another trip there to explore the rest of the city.